Meet the Team Behind Alabama Pumper
A Family-Owned Septic and Drain Service Company You Can Trust
Meet the Team Behind Alabama Pumper
A Family-Owned Septic and Drain Service Company You Can Trust
Jay & Paula Hancock are the husband-and-wife team driving Alabama Pumper— North and Central Alabama’s trusted name in septic tank pumping, sewer drain cleaning, high pressure jetting and grease trap services. With deep roots in the plumbing industry dating back to 2011, their journey began with Jay, a pickup truck, and a commitment to honest, high-quality work.
As demand for their services grew and their family life evolved, Paula stepped in to manage operations behind the scenes. Today, Alabama Pumper is a full-service septic and drain solutions provider known for dependable service, long-lasting results, and a personal touch you won’t find with large franchises.
The Hancock's' have established strong, longstanding relationships with the Jefferson County Sewer Department, the Jefferson County Health Department, and numerous local inspectors, ensuring their work consistently meets or exceeds code requirements and industry standards.
From clearing everyday kitchen sink clogs to designing and installing complex multi-stage commercial grease trap systems, Alabama Pumper has the experience and expertise to handle jobs of all sizes. Their specialization in sewer line repairs, septic tank maintenance, and drain field protection has made them a go-to resource for homeowners and businesses across the Birmingham metro area, the Huntsville area and throughout North and Central Alabama.
Paula and Jay Hancock are the husband-and-wife team driving Alabama Pumper— North and Central Alabama’s trusted name in septic tank pumping, sewer and drain cleaning, and grease trap services. With deep roots in the plumbing industry dating back to 2011, their journey began with Jay, a pickup truck, and a commitment to honest, high-quality work.
As demand for their services grew and their family life evolved, Paula stepped in to manage operations behind the scenes. Today, Alabama Pumper is a full-service septic and drain solutions provider known for dependable service, long-lasting results, and a personal touch you won’t find with large franchises.
The Hancocks' have established strong, longstanding relationships with the Jefferson County Sewer Department, the Jefferson County Health Department, and numerous local inspectors, ensuring their work consistently meets or exceeds code requirements and industry standards.
From clearing everyday kitchen sink clogs to designing and installing complex multi-stage commercial grease trap systems, Alabama Pumper has the experience and expertise to handle jobs of all sizes.
Their specialization in sewer line repairs, septic tank maintenance, and drain field protection has made them a go-to resource for homeowners and businesses across the Birmingham metro area and throughout Central Alabama.
What sets Jay and Paula apart is their hands-on, solution-driven approach. They believe in fixing problems the right way—doing the job once and doing it well.
Paula now manages business operations, secures financing, and carefully vets every team member to ensure only respectful, skilled professionals are sent to your home or business.
She still personally answers the phone 95% of the time—because understanding your issue before dispatching a technician is just part of the care they bring to every service call.
Meanwhile, Jay remains in the field every day—working alongside the crew, conducting diagnostics, and making sure every job runs smoothly from start to finish.
When you call Alabama Pumper, you're not just hiring a company—you're working with a local family who truly cares about keeping your plumbing, septic, and drainage systems running at their best.
What sets Paula and Jay apart is their hands-on, solution-driven approach. They believe in fixing problems the right way, and doing it well. Paula now manages business operations, secures financing, and carefully vets every team member to ensure only respectful, skilled professionals are sent to your home or business. She still personally answers the phone 95% of the time, because understanding your issue before dispatching a technician is just one key to the care they bring to every service call.
Meanwhile, Jay remains in the field every day, working alongside the crew, conducting diagnostics, and making sure every job runs smoothly from start to finish.
When you call Alabama Pumper, you're not just hiring a company, you're working with a local family who truly cares about keeping your plumbing, septic, and drainage systems running at their best.
How can we help you?
Experienced Technicians
Not all technicians are created equal. We believe in hiring dedicated technicians with years of experience.
Built for the Job
We use professional-grade equipment to ensure every job is done efficiently, cleanly, and right the first time. At Alabama Pumper, quality tools mean quality results.
Covering North and Central Alabama
Alabama Pumper provides Septic Tank services covering North and Central Alabama. Whether it is a Septic Cleaning, Grease Trap Pumping or Septic Emergency service, Alabama Pumper has you covered.
We get it done
From septic tank pumping and cleaning to system inspections, grease trap services, and more—Alabama Pumper is your go-to provider for all your septic system needs.
Let us earn your business with our commitment to excellence, professionalism, and hometown values.
We get it done
From septic tank pumping and cleaning to system inspections, grease trap services, and more—Alabama Pumper is your go-to provider for all your septic system needs.
Let us earn your business with our commitment to excellence, professionalism, and hometown values.
Looking for a reliable septic service? Contact Alabama Pumper for all your septic needs today!
